Checking the schedule linked to the assets

When are product is not booking when everything looks fine, it is often a case of there being no slots in a schedule that is linked to the asset class of the product.

 

In this article we will show you how to check this.

 

Step 1 : Find the product in the product builder and select view/edit 

 

Step 2 : Click on asset class entitlements icon on the right hand side 

 

Step 3 : Select the asset class

 

Step 4 : Click on on the drop down next to an asset select view

 

Step 5 : Click the schedule it’s linked to.

 

Step 6 : Check that schedule has slots for when you want the product to be active under Manage Schedule.